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At Comfy Puffy, we want you to be completely satisfied with your purchase, which is why we have our "Comfy Guaranty". If for any reason you are not satisfied with your blanket, you may return or exchange it within 100 days of receipt.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.

To initiate a return or exchange, please contact our customer service team at  comfypuffyblankets@gmail.com to obtain a Return Authorization Number (RA#).

Please note that the customer is responsible for return shipping costs, and the original shipping and handling fees are non-refundable.

If you are returning or exchanging an item because of an error on our part, or because of a defect, we will refund the full cost of the merchandise and shipping charges.

All clearance items and custom products are final sale and cannot be returned or exchanged.

We will process your refund or exchange as soon as we receive your returned item. Please allow 5-7 business days for your refund to be processed and for the credit to appear on your account.